Dr. Mold Removal Savannah is owned and operated by Maaz Saleem  (“we,” “our,” or “us”) operates the website located at https://drmoldremovalsavannah.com (the “Site”). We are committed to protecting the privacy of every person who visits our website or contacts us for mold removal, inspection, testing, and remediation services in Savannah, Georgia and surrounding areas.

This Privacy Policy explains what information we collect when you visit our Site, how we use that information, who we share it with, and what rights you have regarding your personal information. Please read this policy carefully. By using our website, you agree to the practices described in this Privacy Policy.

Our Contact Information: Dr. Mold Removal Savannah 108 E York St, Savannah, GA 31401 Phone: (912) 736-4511 Email: info@drmoldremovalsavannah.com Website: https://drmoldremovalsavannah.com

2. Information We Collect

We collect two types of information: information you provide to us directly, and information collected automatically when you visit our website.

Information You Provide Directly

When you contact us through our website contact form, call us, or email us, you may provide:

• Your full name
• Phone number
• Email address
• Home or property address (for service scheduling)
• City or area you are located in
• Description of your mold problem or service needed
• Any other information you choose to include in your message

We only collect this information when you voluntarily submit it. You are never required to provide personal information to browse our website.

Information Collected Automatically

When you visit our website, certain technical information is collected automatically through cookies and standard server logs, including:

• IP address
• Browser type and version
• Operating system
• Pages visited on our site
• Time and date of your visit
• Referring website (the site you came from before visiting ours)
• Time spent on each page

This information is collected in aggregate and is used to understand how visitors use our website so we can improve it. It is not used to identify individual visitors.

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiry. When you submit a contact form or call us, we use your contact information to respond to your request for a mold inspection, testing, remediation, or removal estimate.

To schedule and deliver services. If you decide to hire us, we use your name, phone number, address, and service details to schedule and complete the work at your property.

To communicate with you. We may use your email or phone number to send you your written estimate, appointment confirmations, service reports, and follow-up communications related to your job.

To improve our website. We use automatically collected data to analyze how visitors use our site so we can improve content, navigation, and user experience.

To comply with legal obligations. We may use or retain your information as required by applicable law, regulation, or legal process.

To protect our business. We may use information to detect fraud, enforce our terms, and protect the rights and safety of our customers and staff.

We do not use your information to send unsolicited marketing emails or text messages. We do not sell your personal information to third parties. We do not share your information with advertisers.

4. Cookies and Tracking Technologies

Our website uses cookies — small text files stored on your device — to improve your browsing experience and help us understand how our site is used.

Types of Cookies We Use

Essential Cookies — Required for the website to function properly. These cannot be disabled as they are necessary for basic site operation such as page navigation and form submission.

Analytics Cookies — We use Google Analytics to understand how visitors interact with our site. Google Analytics collects anonymized data about page views, session duration, and traffic sources. This data is aggregated and does not identify individual users. You can opt out of Google Analytics tracking at: https://tools.google.com/dlpage/gaoptout

Functional Cookies — These cookies remember your preferences to provide a better experience on return visits.

How to Control Cookies

You can control or disable cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored
• Delete cookies individually or all at once
• Block third-party cookies
• Block all cookies (note: this may affect website functionality)

For guidance on managing cookies in your specific browser, visit the browser’s help documentation.

5. Third-Party Services

Our website uses the following third-party services that may collect information according to their own privacy policies:

Google Analytics — We use Google Analytics to analyze website traffic. Google may collect and process data in accordance with Google’s Privacy Policy at https://policies.google.com/privacy

Google Maps — Our website may embed Google Maps to display our service area. Google Maps collects location and usage data per Google’s Privacy Policy.

Google Business Profile — Our Google Business Profile listing may collect review data and interaction information per Google’s policies.

WordPress — Our website is built on WordPress. WordPress may collect technical data necessary to operate the site.

Contact Form Plugin — If you submit a contact form, the data is processed and stored through our contact form service and delivered to us by email.

We do not control these third parties and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you interact with.

6. How We Store and Protect Your Information

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. These measures include:

• Secure HTTPS encryption on our website (SSL certificate)
• Restricted access to customer information — only staff who need it to perform their job can access it
• Secure email practices for transmitting estimates and reports
• Regular review of our data handling practices

However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we use commercially reasonable means to protect your information, we cannot guarantee absolute security.

We retain your contact and service information for as long as reasonably necessary to:

• Complete the services you requested
• Comply with legal and tax obligations
• Resolve any disputes that may arise
• Enforce our agreements

When information is no longer needed, we delete or anonymize it.

7. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers — We may share your information with trusted third parties who assist us in operating our business, such as scheduling software, email services, or accounting tools. These parties are contractually required to keep your information confidential and use it only for the services they provide to us.

Legal Requirements — We may disclose your information if required to do so by law, court order, or government regulation, or if we believe disclosure is necessary to protect the rights, property, or safety of Dr. Mold Removal Savannah, our customers, or others.

Business Transfer — If Dr. Mold Removal Savannah is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

With Your Consent — We may share your information for any other purpose with your explicit consent.

8. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

Georgia Residents

Georgia does not currently have a comprehensive consumer privacy law, but we are committed to honoring reasonable privacy requests from all customers.

California Residents — CCPA Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you specific rights:

• Right to Know — You have the right to request information about what personal data we collect, use, and disclose about you.
• Right to Delete — You have the right to request that we delete your personal information, subject to certain exceptions.
• Right to Opt-Out — You have the right to opt out of the sale of your personal information. We do not sell personal information.
• Right to Non-Discrimination — We will not discriminate against you for exercising your CCPA rights.

To exercise your California privacy rights, contact us at: Email: info@drmoldremovalsavannah.com Phone: (912) 736-4511

We will respond to verified requests within 45 days.

All Users

Regardless of your location, you may contact us at any time to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your information (subject to our legal obligations)
• Ask us to stop using your information for marketing purposes

9. Contact Forms and Email Communications

When you submit a contact form on our website or email us directly, the information you provide is used solely to respond to your inquiry and, if you become a customer, to deliver our services.

We will never:

• Add you to a marketing mailing list without your consent
• Share your contact information with advertisers
• Send you unsolicited text messages or robocalls
• Sell your information to lead generation services

If you contact us by phone, we may keep a record of that conversation to ensure quality service and follow-up.

10. Children’s Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at info@drmoldremovalsavannah.com and we will promptly delete that information.

11. External Links

Our website may contain links to third-party websites such as Google, Yelp, BBB, or other review and business directory platforms. These links are provided for your convenience. We have no control over the content or privacy practices of these external sites and are not responsible for their privacy policies. We encourage you to review the privacy policy of any website you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes, we will:

• Update the “Last Updated” date at the top of this page
• Post the revised policy on this page

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

If we make material changes that significantly affect how we handle your personal information, we will make reasonable efforts to notify you — for example, by placing a notice on our homepage.

13. Contact Us About This Privacy Policy

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Dr. Mold Removal Savannah Owner: Maaz Saleem 108 E York St Savannah, GA 31401

(912) 736-4511 info@drmoldremovalsavannah.com https://drmoldremovalsavannah.com

We will respond to all privacy-related inquiries within 5 business days.

This Privacy Policy was last updated on January 1, 2025. This policy applies to all information collected through our website at drmoldremovalsavannah.com and related communications.